TERMS & CONDITIONS

1. Acceptance

These conditions become effective when you access the site for the first time and constitute a binding agreement between FirstRand Limited (FRL), including its subsidiaries and affiliates as determined by FirstRand Bank Limited (FRB) and yourself, which will always prevail. The current version of these conditions governs our respective rights and obligations each time you access this site. This website is maintained by Rand Merchant Bank, a division of FirstRand Bank Limited.

A certificate signed by the administrator responsible for maintaining this site will be prima facie proof of the date of publication and content of the current version and all previous versions of the conditions.

2. Regulatory information

Registered address in the United Kingdom:
FirstRand Bank Limited (London Branch)
FirstRand (UK) Limited
Two London Bridge
London  SEI 9RA
United Kingdom

T +44 207 939 1700  F + 44 207 939 1713
www.firstrand.co.za

Legal disclosure:
FirstRand Bank Limited (London Branch)   
Registered in England (Branch Reg. No: BR010027) at the above address   
Authorised and Regulated by the Financial Services Authority
FirstRand Bank Limited (London Branch) is a branch of FirstRand Bank Limited, a public limited company registered with the Companies & Intellectual Property Registration Office in South Africa (Reg. No: 1929/001225/06) Head Office: 1st Floor  4 Merchant Place  Corner Fredman Drive and Rivonia Road  Sandton 2196  South Africa
Directors of FirstRand Bank Limited: LL Dippenaar (Chairman), SE Nxasana (CEO), VW Bartlett, JJH Bester, JP Burger, L Crouse, PM Goss, PK Harris, WR Jardine, EG Matenge-Sebesho, RK Store, BJ van der Ross and HJ van Greuning.

FirstRand (UK) Limited
Registered in England (Reg. No: 03317754) at the above address
Authorised and Regulated by the Financial Services Authority
A Member of the FirstRand Group 

3. Nature of information on the site

All information on this site is only intended to provide you with general information about us. Nothing contained herein constitutes an offer or agreement to enter into any transaction, nor does it constitute guidance, a proposal or recommendation to enter into any transaction.

All information is provided "as is" and should not be treated as professional or investment advice of any kind. You should consult your own professional advisors before relying on any information on this site. This website may contain views or opinions that are not necessarily those of FRL.

4. Information feeds

We may use the services of other organizations to provide information on the site. We have no control over this information and make no representations or warranties of any nature as to its accuracy, appropriateness or correctness. You agree that such information is provided "as is" and we will not be directly or indirectly liable for any damages that may arise from your reliance on it.

5. Linked sites

This site may contain links to other websites. While we try to provide links only to reputable websites, we cannot accept responsibility or liability for the information provided on other websites. Where you access a third party website, you do so at your own risk.

6. Permission for hyperlinks, deep linking, crawlers and metatags

Nobody may establish a hyperlink, frame, metatag or similar reference, whether electronically or otherwise (collectively referred to as linking), to this site or any subsidiary pages before receiving our prior written approval, which may be withheld or granted subject to the conditions we specify from time to time.

An application for linking must be submitted to webmaster@rmb.co.za. Once received we will do our best to respond and enter into further discussions with you. If you don't get a written response from us within five business days, consider your request as having been rejected.

Breach of these conditions entitles us to take legal action without prior notice to you and you agree to reimburse the costs associated with such legal action to us on an attorney and own client scale.

7. Our intellectual property

This website may contain information proprietary to FirstRand Bank Limited (acting through its Rand Merchant Bank division) ("RMB"), and may not be reproduced or disseminated in whole or in part without RMB's written consent. `We retain all copyright and other intellectual property rights in all material, including logos and other graphics and multimedia works published on or via the site.

Nothing on this site should be construed as granting any licence or right to use any trademark without our prior written permission and/or that of third parties, as the case may be. You may not, without our prior written permission, use our intellectual property or that of third parties for any other purposes.

An application to use our intellectual property must be submitted to webmaster@rmb.co.za. Upon receiving your application we will do our best to respond and enter into further discussions with you. If you don't get a written response from us within five business days, consider your request as having been rejected.

Irrespective of the existence of copyright, you acknowledge that we are the proprietor of all material on the site, whether it constitutes confidential information or not, and that you have no right, title or interest in any such material.

8. Security and personal data

Please remember that Internet communications are not secure unless the data being sent is encrypted. We cannot accept any responsibility for the unauthorised access by a third party and/or the corruption of data being sent by individuals to offices of FirstRand Bank Limited (London Branch) (“FRBLB”) and/or FirstRand (UK) Limited (“FRUK”). All information provided to FRBLB / FRUK through this Site is used solely by FRBLB / FRUK and its subsidiaries, affiliates, principals and employees and is not sold or provided to any other company or person. By providing any personal data through this Site you agree that FRBLB / FRUK and its subsidiaries, affiliates, principals and employees wherever located throughout the world may use, store or otherwise process such personal data. Such personal data may be processed by FRBLB / FRUK and its subsidiaries, affiliates, principals and employees for the purposes of the evaluation of your potential financial needs and/or otherwise marketing financial services to you.  Please note that the use and storage of personal data in the UK is governed by the Data Protection Act 1998 and as FRBLB and FRUK are “data controllers” we are registered with the UK’s Information Commissioner’s Office.     

9. Transmission of information

As we do not have the ability to prevent unlawful activities by unscrupulous persons, you accept that we cannot be held liable for any loss, harm or damage suffered by you as a result of such activities.

10. Termination, suspension and limitation

We may modify, suspend or discontinue the site, whether temporarily or permanently, without notice. We may also impose limits or conditions on the right to certain services, features or functions and we may restrict access to parts of or all of the services on the site.

11. No warranties or representations

We do not warrant that the site will be error-free or will meet any particular criteria of accuracy, completeness or reliability of information, performance or quality.

12. DISCLAIMER AND LIMITATION OF LIABILITY

FRL does not warrant that any information contained herein is complete or correct, and you shall not be entitled to place any reliance on the information contained in this website for any purpose.
USE OF THIS SITE IS ENTIRELY AT YOUR OWN RISK. YOU ASSUME FULL RESPONSIBILITY FOR THE RISK OR LOSS RESULTING FROM YOUR USE OF THIS SITE AND YOUR RELIANCE ON THE MATERIAL AND INFORMATION CONTAINED ON IT.

WE AND OUR AFFILIATES, SHAREHOLDERS, AGENTS, CONSULTANTS OR EMPLOYEES ARE NOT LIABLE FOR ANY DAMAGES WHATSOEVER RELATING TO YOUR USE OF THIS SITE OR THE INFORMATION CONTAINED ON THIS SITE OR YOUR INABILITY TO USE THIS SITE. THIS INCLUDES, WITHOUT LIMITATION, ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, AND CONSEQUENTIAL OR PUNITIVE DAMAGES, WHETHER ARISING OUT OF CONTRACT, STATUTE, AND DELICT OR OTHERWISE AND REGARDLESS OF WHETHER WE WERE EXPRESSLY ADVISED OF THE POSSIBILITY OF SUCH LOSS OR DAMAGE.

13 How to complain?

If you have any queries in relation to the operation of the website, please contact webmaster@rmb.co.za.

If you have any other queries or wish to make a complaint in relation to FRBLB / FRUK please contact the Compliance Officer, Mr Nick Fisher at nick.fisher@firstrand.co.uk or on +0044 207 939 1861

14. The law governing our relationship

The conditions will be governed and construed in accordance with English law and the English courts shall have exclusive jurisdiction to determine any matter or dispute in connection with or arising out of this part of the site and/or these terms and conditions.